FREQUENTLY ASKED QUESTIONS
Origins of Treats
All treats are sourced from human-grade avenues. We commit to providing the best in an affordable manner. Some are even fresh from the farm where we further clean it up ourselves!
Why limited?
We only bring in selected items in limited batches to ensure that only the freshest out of the dehydrator is available to you and your pup.
Size/color variations?
As items are prepared by hand and are derived from natural sources, please do expect variations in size and color of the same product as well as between batches.
Packaging
Items are brought in on a curated basis and are pre-packed as fresh as possible once out of the dehydrator, to be shipped over. So even if you order multiple - each would have it’s own packaging to assure of quality
Other Questions
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We only sell items we have in stock. Orders are packaged on Fridays and sent out the following week. Please allow us some time to package your items.
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Please note that we do not process for refunds due to change of mind or damages incurred during delivery.
We also do not do refunds due to incorrect details provided.